We strive to process orders quickly to ensure fast delivery, so if you need to cancel, it’s best to contact us immediately. You can request cancellation by providing your order number and reason via email at support@kartway.ae. The sooner you reach out, the better chance we have to stop processing your order.
If your order hasn’t shipped yet, we will confirm the cancellation and refund any payment as applicable. If your order has already been dispatched, you can refuse delivery or initiate a return once you receive the package.
To summarize:
Contact us ASAP to cancel
Cancellation possible before dispatch
Post-dispatch cancellations handled via returns
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