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Welcome to Kartway.ae! These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or shopping on www.kartway.ae, you agree to be bound by these terms.
Please read them carefully before proceeding with your online shopping experience.
Owner: This website is owned and operated by Kartway FZE LLC, a registered business in the United Arab Emirates.
Website Access: Use of our site is subject to availability and may be suspended, withdrawn, or restricted for maintenance or upgrades without notice.
By using Kartway.ae, you confirm that you:
Are at least 18 years of age or have legal parental/guardian consent
Are legally capable of entering into binding contracts
Agree to comply with all applicable laws and regulations of the UAE
To place orders, users may create an account by providing accurate personal details including name, address, email, and contact number. You are responsible for maintaining the confidentiality of your account credentials.
All product descriptions, images, prices, and stock availability are subject to change without prior notice.
While we strive for accuracy, errors in pricing or product information may occur. We reserve the right to correct any such errors and cancel or revise orders as needed.
Once you place an order, you will receive a confirmation email.
Orders are subject to availability and acceptance by Kartway.ae.
We reserve the right to cancel orders in case of payment failure, stock issues, or suspected fraud.
We accept various payment methods including credit/debit cards, prepaid cards, and cash on delivery (COD) where applicable.
All payments are processed securely through verified payment gateways.
Payment must be completed before order dispatch unless COD is selected.
Delivery Time: Typically 1–3 business days across the UAE.
Shipping Charges: May vary based on location and product weight.
Tracking: You will receive a tracking number upon shipment (Only for International orders).
Kartway.ae is not responsible for delivery delays caused by third-party couriers or force majeure.
Our return policy allows for returns within [7 to 14 days] of receipt, under these conditions:
Items must be unused, in original packaging, with all tags intact.
Certain items (e.g., hygiene products, Marital Wellness, eatables, etc.) are non-returnable.
Refunds are issued to the original payment method or as store credit.
To start a return, email us at support@kartway.ae.
All content on Kartway.ae—logos, text, images, graphics, and code—is the intellectual property of Kartway.ae or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
Kartway.ae reserves the right to update or change these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any modifications.
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Kartway.ae – Legal & Support Team
📧 support@kartway.ae
🌐 https://www.kartway.ae
📍 Al Zarooni Building – Office No.17 – Al Ghubaiba Rd – Bur Dubai – Al Fahidi – Dubai, UAE