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How do I cancel an order?

We understand that sometimes plans change, and you may need to cancel an order. Orders at Kartway are processed quickly to ensure timely delivery, so it’s important to contact us as soon as possible if you wish to cancel.

To cancel your order:

  • Email support@kartway.ae with your order number and cancellation request

  • If your order hasn’t been processed, we will cancel it immediately and confirm

If your order has already been dispatched, we will guide you through the return process after it arrives. Our team is always here to assist with any questions about cancellations or returns.

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